Privacy Policy

We know that you care how information about you is used and shared, and we appreciate your trust and what you to feel confident in our services and security as it relates to your personal information. This notice describes our privacy policy. By visiting Dan’s Digital Solutions, you are accepting the practices described in this Privacy Notice.

The information we learn from customers helps us personalise and continually improve your experience at with us.

We receive and store any information you enter on our website or give us in any other way. You can choose not to provide certain information, but this may limit our abilities to provide certain services. We use the information that you provide to fulfill our service(s) to you. We will only ever collect the absolute required information and will never collect any information that is not required.

Please be advised that with the nature of the business, there may be occasions where we may be privileged to data that you may not formally consent to, i.e, information contained within a device we may be repairing for you; we have the responsibility and duty to ensure the risk of Dan’s Digital Solutions Ltd. staff accessing this information is kept to a minimum, you will be informed if this data has been seen, however, unless specifically agreed prior (i.e, we take a backup for you), your device data will never be copied. However, if any illegal data is found, we have a duty to inform the authorities.

We receive and store certain types of information whenever you interact with our website. For example, like many web sites, we sometimes use “cookies,” and we obtain certain types of information when your Web browser accesses our website.

E-mails sent and received by Dan’s Digital Solutions Ltd. are stored on a “per-user” basis by our staff, unless you have contacted a shared mailbox. All of our mailboxes are named after our staff in the following format: {first name}.{last name}@dansdigitalsolutions.co.uk. Shared mailboxes such as [email protected] may be shared internally by the Dan’s Digital Solutions Ltd. team. We have strict e-mail policies in-place internally to ensure that absolutely no communication sent into the business is ever shared outside, except in circumstances where it is necessary to do so, i.e, a warranty claim or a legal matter. E-mail’s we send you are authenticated by secure e-mail servers provided by Google.

At no time do we ever provide your account contact or payment information to any third party vendor, associate or service provider unless absolutely necessary in order to fulfill our duty.

Cookies

If you leave a comment on our site you may opt in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.

If you visit our login page, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.

When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed.

If you edit or publish an article, an additional cookie will be saved in your browser. This cookie includes no personal data and simply indicates the post ID of the article you just edited. It expires after 1 day.

How long we retain your data

If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognise and approve any follow-up comments automatically instead of holding them in a moderation queue.

For users that register on our website (if any), we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.